by Tracy Franz

Running a business is not for the faint hearted as it can sometimes feel like an overwhelming responsibility, irrespective of whether it is a small or large operation.

For the most part, making sure that all aspects of the business are in unison and operating in the most efficient way, will be crucial to its own longevity and potential for growth. At any given time, there can be a number of tasks requiring yours and your staff’s attention, invariably taking up valuable time and resources which could be better applied elsewhere.

As SmartPAs’ we work as virtual personal assistants offering a wealth of knowledge and experience supporting businesses on a full time and project basis, helping them reduce labour costs, while increasing their productivity and work quality.

We are independent professionals, providing administrative services out with an office environment and are particularly useful in times of fluctuation, when a full-time, in-house personal assistant is not required or considered too expensive.

We work globally as business owners, delivering administrative services to our clients – gifting them with a level of flexibility and freedom which is ‘life-saving’ to many.

Working together, SmartPAs’ are able to offer clients a wider range of support with our varied professional backgrounds and our experience and knowledge that spans across most industries.

Because we work on monthly packages that are dependent on clients’ needs and the choice of package can change at any time – we give our clients the ability to invest more time working on their business, while we take care of all their admin and back office needs.

One of the deciding factors as to why our clients choose us, is the fact that they only pay for the time they need and by having a SmartPA onboard, they will automatically save on costs associated with desk space, employee downtime, holiday pay, PAYE, training and more.

Also, many of our SmartPAs’ have specialist skills and all are up to date with current industry-specific knowledge, and our services include but are not limited to:

  • Email and Diary Management
  • Bookkeeping
  • Social Media Support
  • Telemarketing
  • Streamlining processes
  • Document production
  • Project Management
  • Research
  • CRM Support
  • Call Handling and so much more.

Due to our professionalism, expertise and quality of service, we are increasingly becoming an indispensable asset for most companies and business owners, and as SmartPAs’ – we are able to add expert value and efficiency to many businesses, essentially operating as an extra pair of hands.

If you’ve got any business admin/support related queries you wish to discuss in more detail – or if perhaps you wish to find out how I can help your business as a SmartPA – simply send me an email to and I’ll be happy to discuss and review your specific requirements.

Alternatively, you can reach me directly on 07479 532699 during business hours, if you wish to have an informal chat.


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